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Clause 5-25. Rules regarding claims notice and limitation for insurance contracts subject to Finnish law and jurisdiction

Where the insurer rejects a claim in full or in part, the insurer shall notify the assured that the assured is obliged to refer the claim for adjustment to the Finnish average adjuster within a time limit of one year under the penalty of forfeiture of his right against the insurer. The time limit shall be calculated from the date at which the assured received written notice of the insurer’s decision and of this time limit.

The insurer shall attach to his decision a claims appeal instruction which explicitly states the time limit within which the claim must be referred for adjustment to the Finnish average adjuster.

The insurer shall be liable for the expenses incurred by the average adjuster and for the adjuster’s fee.